Privacy Policy

Effective Date: 25 November 2025

This Privacy Policy (“Policy”) explains how Keerthika Technologies, operating under the brand name Garuda3D (“Company”, “we”, “us”, or “our”), collects, uses, stores, discloses and protects Personal Data when you visit our website, submit an enquiry, request a quotation, use our services, interact with our advertisements, or otherwise communicate with us (collectively, the “Service”).

By using our website or providing information to us, you acknowledge that you have read this Privacy Policy. Where consent is required by applicable law, we will obtain such consent separately.

1. Business Entity Information

Legal Name: Keerthika Technologies
Brand Name: Garuda3D
Legal Status: Proprietorship
Registered Address: 2-39/1/B, Beside DENA Bank, Gowthami Nagar, Chandanagar, Hyderabad, Telangana, India – 500050
Email for Privacy Matters: info@garuda3d.com

We are committed to complying with applicable data protection laws, including, where applicable, the Digital Personal Data Protection Act, 2023 (India) (“DPDP Act”) and, where relevant, the General Data Protection Regulation (EU Regulation 2016/679) (“GDPR”).

2. Interpretation and Definitions

2.1 Interpretation

The words with initial capital letters have meanings defined in this section. The definitions shall have the same meaning regardless of whether they appear in singular or plural.

2.2 Definitions

For the purposes of this Policy:

• “Company”, “we”, “us” or “our” refers to Keerthika Technologies, operating as Garuda3D.
• “Cookies” are small files placed on your device that may contain details of your browsing history and preferences.
• “Device” means any device that can access the Service such as a computer, laptop, tablet or smartphone.
• “Personal Data” means any data about an individual who is identifiable by or in relation to such data, including but not limited to name, email address, phone number, location or other identifiers.
• “Processing” means any operation or set of operations performed on Personal Data, whether or not by automated means, including collection, recording, organisation, storage, adaptation, use, disclosure, erasure or destruction.
• “Service” refers to our website(s), landing pages, online advertisements, forms, applications, and any related services offered by the Company.
• “Service Provider” means any natural or legal person who processes data on behalf of the Company, including third-party companies or individuals engaged to facilitate or provide the Service, or to perform services related to the Service.
• “Usage Data” means data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, page visits, time spent, browser type, IP address).
• “You” means the individual accessing, using or interacting with the Service, or the company or other legal entity on behalf of which such individual accesses or uses the Service, as applicable.

3. Types of Data Collected

3.1 Personal Data

While using our Service, we may ask you to provide certain Personal Data that can be used to contact or identify you. This includes, but is not limited to:

• First name and last name
• Email address
• Phone number / mobile number
• Company or organisation name
• Location details (such as address, city, state, country, PIN code)
• Project requirements, preferences, messages, comments or other information you voluntarily provide
• Any other information that you may choose to share in enquiry forms, emails, chats, or over telephone

3.2 Files and Technical Information

Where you voluntarily upload or share files or documents for our services — such as STL files, CAD files, drawings, images, specifications or other technical information — we collect and process those files solely for the purpose of evaluating, quoting, designing, manufacturing or otherwise providing the requested service. We treat customer-provided designs and technical information as confidential and do not use them for any purpose other than delivering the requested service, unless you separately agree otherwise.

3.3 Usage Data

We may collect Usage Data automatically when you use the Service. Depending on the analytics and tracking technologies enabled at the time of your visit, Usage Data may include information such as your Internet Protocol (IP) address, browser type and version, device type, operating system, pages visited, approximate location, date and time of your visit, referring pages, and interactions with our website.

3.4 Cookies and Tracking Technologies

We use cookies and similar technologies for purposes such as website functionality, analytics, performance measurement and, where applicable and with your consent, advertising and remarketing. For detailed information about the specific cookies and tracking technologies we use, why we use them, and how you can manage or withdraw your consent, please refer to our Cookie Policy.

4. Purposes of Processing Personal Data

We may use Personal Data for the following purposes:

• To provide and maintain the Service, including monitoring usage and performance.
• To respond to your enquiries, provide quotations, proposals and technical information.
• To evaluate and process uploaded designs, drawings, CAD files, STL files or other technical information where required to provide requested design, printing, manufacturing or engineering services.
• To perform and fulfil any contract for products, items or services that you have requested or purchased, and to provide related customer support.
• To contact you via email, phone, SMS, messaging apps or other electronic communication regarding updates, product information, service notifications, security alerts and administrative messages.
• To provide you with marketing communications such as newsletters, special offers, workshops, training programs, product launches and events, in accordance with Section 4.1 below.
• To manage your requests to us and maintain internal records for enquiries, leads, sales and services.
• For internal analytics, including data analysis, usage trends, marketing campaign effectiveness and service improvement.
• For business transfers, such as in case of a merger, acquisition, restructuring or sale, where Personal Data may be part of the transferred assets.
• To comply with legal obligations, respond to lawful requests, enforce our legal rights, and protect our interests, property and safety of our customers and the public.

4.1 Marketing Communications

Where permitted by applicable law, we may send you marketing communications about our products, services, training programs, workshops, events, new product launches and related offerings. You may opt out of marketing communications at any time by contacting us at info@garuda3d.com or by using the unsubscribe option provided in the communication.

5. Legal Basis and Lawful Processing

Depending on the nature of the interaction and applicable law, we may process Personal Data based on your consent, to provide products or services requested by you, to respond to enquiries, to comply with a legal obligation, or for other lawful purposes permitted under applicable data protection laws, including the DPDP Act and, where relevant, the GDPR.

Where consent is required, we will request it in an appropriate manner and provide a reasonable means for you to withdraw such consent at any time.

6. Retention of Personal Data

We will retain your Personal Data only for as long as is reasonably necessary for the purposes set out in this Policy, including to satisfy any legal, regulatory, tax, accounting or reporting requirements. Different categories of information may be retained for different periods depending on the purpose for which they were collected and applicable legal, accounting, contractual or business requirements.

Technical files and customer-provided designs (such as CAD or STL files) may be retained only for as long as reasonably necessary to provide the requested service, maintain project records, resolve disputes, meet contractual obligations or comply with applicable law.

Usage Data may be retained for internal analysis, security and performance monitoring purposes for a reasonable period, unless a longer retention is required by law.

When we no longer need to process your Personal Data, we will delete or anonymise it, or, where this is not possible, securely store and isolate it from further processing.

7. Transfer of Personal Data

Personal Data may be processed by us and by third-party service providers who support our website, communications, analytics, hosting, marketing or other business operations. Some of these service providers may process data on servers located outside India.

Where Personal Data is transferred or processed outside India, we will take reasonable steps and apply safeguards required under applicable law to ensure it continues to be treated securely and in accordance with this Policy.

8. Disclosure of Personal Data

We may disclose your Personal Data in the following circumstances:

8.1 Service Providers

We may share your Personal Data with Service Providers who support our business operations, including:

• Website hosting providers
• Email providers
• Analytics providers
• Advertising and marketing platforms
• CRM and lead-management tools
• IT and other service providers
• Payment providers, where applicable
• Logistics or shipping providers, where required for a transaction

These Service Providers are only permitted to process Personal Data for the purposes we specify and are required to maintain appropriate confidentiality and security safeguards.

8.2 Business Transfers

In connection with any merger, acquisition, restructuring, sale of assets, financing, or transfer of all or part of our business, Personal Data held by us about Service users may be transferred as part of the transaction.

8.3 Legal Requirements

We may disclose your Personal Data in good faith where such action is necessary to:

• Comply with a legal obligation or lawful request (such as from a court, regulator, or government authority)
• Protect and defend our rights or property
• Prevent or investigate possible wrongdoing in connection with the Service
• Protect the personal safety of users of the Service or the public
• Protect against legal liability

We do not sell your Personal Data.

9. Security of Personal Data

We use commercially reasonable technical and organisational measures to protect Personal Data against unauthorised access, alteration, disclosure or destruction. However, no method of transmission over the Internet or method of electronic storage is completely secure. While we strive to protect your Personal Data, we cannot guarantee its absolute security.

10. Your Rights Regarding Personal Data

Subject to applicable law, you may have the following rights with respect to your Personal Data:

• Right to access: To request confirmation whether we process your Personal Data and to obtain a copy.
• Right to correction: To request correction or updating of inaccurate or incomplete data.
• Right to deletion: To request deletion of your Personal Data, subject to legal and contractual limitations.
• Right to withdraw consent: Where processing is based on consent, you may withdraw consent at any time, without affecting the lawfulness of processing carried out before such withdrawal.
• Right to restrict or object: To object to or request restriction of certain processing activities, particularly for direct marketing.

Requests relating to your Personal Data may be submitted to info@garuda3d.com with the subject line “Privacy Request”. We may request reasonable proof of identity and will respond to valid requests within the period required by applicable law. We may not be able to comply with a request where we are legally required to retain certain data.

11. Children’s Privacy

Our website and services are primarily intended for businesses, professionals, institutions and adult users. We do not knowingly collect Personal Data from children where such collection is prohibited by applicable law. If you believe that a child has provided Personal Data to us improperly, please contact us and we will take reasonable steps to address the matter.

12. Links to Other Websites

Our Service may contain links to third-party websites or services that are not operated or controlled by us. We are not responsible for the content, privacy policies or practices of any third-party sites. You are encouraged to review the privacy policies of every site you visit.

13. Changes to This Privacy Policy

We may update this Policy from time to time. Any changes will be posted on this page with an updated Effective Date. We encourage you to review this Policy periodically. Where required by applicable law, we will provide additional notice or obtain consent for material changes to how we process your Personal Data.

14. Contact Us

If you have any questions, concerns or requests regarding this Privacy Policy or our handling of your Personal Data, please contact us at:

Keerthika Technologies (Garuda3D)
Email: info@garuda3d.com
Privacy Contact: info@garuda3d.com
Registered Address: 2-39/1/B, Beside DENA Bank, Gowthami Nagar, Chandanagar, Hyderabad, Telangana, India – 500050

Governing Law and Jurisdiction

This Policy shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or in connection with this Policy shall be subject to the exclusive jurisdiction of the courts located in Hyderabad, Telangana, India.